Prices
Prices shown on our website are retail prices, including VAT at the current rate. It may be necessary to change prices either up or down from time to time, including any alterations to the rate of VAT, foreign exchange or via artist request. Any price changes will be confirmed to you at the time of ordering.

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Payments
Payments can be made directly into our account using the account details specified on our sales invoice. We can also take payment by card over the phone. Please note that we do not accept Amex.

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Shipping

All shipping costs shall be conveyed at the time of ordering. Please note that this service is fully carried out by a third party who will provide costs for shipping and all other related matters which will then be passed on to the Customer in detail. If costs for an item should change, the Customer will be informed prior to shipping. The Company will not be held liable for any loss or damage once the items are in the care of the shippers.

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Additional Costs
To pay any additional costs of a failed collection and/or delivery and of organising for a new collection and/or delivery and to pay any parking charges or fines incurred as a result of the Company and any of their subcontractors having to load/unload in areas subject to parking restrictions.

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If the Customer fails to make any payment when due the Company shall have the right to charge interest on the overdue amount at the rate of 10 per cent per annum above the then current bank base rate accruing on a daily basis until the date of actual payment of the overdue amount compounding quarterly.

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On termination of the contract the Customer shall immediately pay all of the Company’s unpaid invoices and, in respect of any services supplied but for which no invoice has been submitted, the Company shall submit an invoice, which shall be payable by the Customer immediately on receipt, and the Customer shall immediately return all hired goods to the Company.

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Lead Times
Lead times are applicable for our bespoke and commissioned services only. Please get in touch with us for more information.

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Limitation of Liability
The Company shall not be liable to the Customer for any loss of profit, damage, injury or any indirect or consequential loss arising under or in connection with services provided or as a result of the hired goods to be found not being fit for the purpose intended by the Customer. The Company’s total liability to the Customer in respect of all other losses arising under or in connection with the services provided shall in no circumstances exceed the value of the contract between the parties.

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Where Restoration Services are provided the Company’s liability for the following is excluded: Any natural variations in the goods including but not limited to characteristics caused by age and/or usage, colour variation, damage caused by the Customer and/or third parties, by inappropriate use of the goods and/or alterations made to the goods before and/or after the restoration services have
been completed. The Company shall not be liable to the Customer as a result of any delay or failure to perform its obligations under this contract as a result of an event beyond the reasonable control of the Company.

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General and Intellectual Property Rights Provisions

All intellectual property rights, excluding any rights which may be owned by a third party, whether registered or unregistered and inclusive of but not limited to patents, copyright, trade marks, rights in goodwill, rights in design and moral rights in any of the goods hired by the Company or arising out of or in connection with the services provided by the Company shall be owned by the Company.